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BT to add 500 jobs to meet customer service targets… - Contact Centre Summit | Forum Events
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BT unveils new strategy to revive customer service reputation | LSE:BT.A
Saheli Halder - Service Desk Analyst - BT | LinkedIn
BT pledges to bring customer call centres back to UK
BT unveils plans to make EE its consumer-facing brand | BT | The Guardian
BT establishes digital unit to accelerate, next-gen services for customers
British Telecom - Center for Digital Strategies
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ALAN MARSDEN - BT CUSTOMER SERVICES - BRITISH TELECOM | LinkedIn
BT moves customer service calls back to UK from Philippines, India - Outsource Accelerator
HR Magazine - BT's customer service apprenticeship completed by 100 contact centre staff
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Best and worst telecoms customer service revealed - Ofcom
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BT contact: how to make a complaint to customer services
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British Telecom to shut India call centers - News Nation English
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BT brings call centres home to improve customer service
Hundreds of British Telecom staff face uncertainty over their jobs due to office closures - Lincolnshire Live
